State Farm® Insurance Agent Jada Lee

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Emily Rho

December 3, 2024

5 out of 5

"Jada Lee builds great trust overall and makes it easy to get the help u need. Thank you."

Ann Song

August 16, 2024

5 out of 5

"They were extremely friendly and handled everything very quickly"

We responded:

"Dear Ann, I wanted to reach out and extend a heartfelt thank you for the amazing Google review you recently left for our State Farm Jada Lee Agency. Your kind words and positive feedback truly made our day! We are thrilled to know that you had a great experience with our agency and that we were able to meet your insurance needs. Your review not only boosts our team's morale but also helps others make informed decisions when choosing an insurance provider. Thank you once again for taking the time to share your satisfaction with our services. We are here for you whenever you need assistance or have any questions. Your continued support means everything to us. Best regards, State Farm Jada Lee Agency"

boramae kang

March 14, 2024

5 out of 5

"I appreciate their kindness and celerity."

We responded:

"Dear Mr. Kang, Thank you so much for taking the time to leave us such a wonderful review on Google! We are thrilled to hear about your positive experience with our Agency. Your kind words truly mean the world to us and serve as a great motivation for our team to continue delivering exceptional service. We are constantly striving to provide the best possible experience to our customers, and it is immensely rewarding to know that we have met your expectations. We value your trust in us and appreciate your support. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Once again, thank you for your fantastic review. We look forward to serving you again soon! Best regards, Jada Lee "

Iyanna Patterson

January 29, 2024

5 out of 5

"Elle has been my State Farm agent for as long as I can remember. Her energy is amazing. She is extremely knowledgeable of all that State Farm has to offer! Her customer service is 10/10 every time!"

ZAHRA MEYGHANI

January 27, 2024

1 out of 5

"I was very unsatisfied with this insurance office. They gave me twenty different quotes and they were so confused and disorganized. They put a price without full coverage and then within 17 days they said they should double the premium since they made mistake in their calculation."

We responded:

"Dear Zahra, We would like to express our sincere apologies for the mistake that occurred during the quoting process and the inconvenience it has caused. At Jada Lee Insurance Agency, we always strive to provide accurate quotes to our valued customers. However, we understand that on this occasion, important factors were inadvertently overlooked, resulting in variations in the issued premium. We deeply regret any frustration or inconvenience this may have caused you. Please know that we take your feedback seriously and are committed to learning from this experience to improve our processes. We appreciate your understanding and the opportunity to address your concerns. If there is anything else we can do to rectify the situation or provide further assistance, please reach out to us directly. Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. Best regards, Jada Lee, Agent "

J K

August 19, 2020

5 out of 5

"Kelly and the team do a great job providing exceptional customer service. Agents always enjoys my call when I need them."

Joseph Kim

August 19, 2020

5 out of 5

"This agent, Kelly, knows what they are doing, and they sure do their best to help their customers. They were always there when help was needed. Already recommend a few of my friends and would to any who's looking for an insurance agent."

Christian Yoo

July 22, 2020

5 out of 5

"Talking with insurance agents can be daunting at times, but Jada and Kelly were so kind and helpful, that it made the whole process so easy and comfortable. They really do care about getting you the help that you need and you just know that you are in good hands! I would highly recommend this team!"

Younghee Nam

July 19, 2020

5 out of 5

"I got a quote about my rental property in a timely fashion. The agent followed up afterwards. Great customer service, I highly recommend them."

Soona Kwon

July 17, 2020

5 out of 5

"I’ve had several different insurance agents before but this office is the one I strongly recommend. The agent Kelly Kim is very friendly, alway there to help and she knows what she’s doing. I’m glad to have this office as my insurance agent."

Austin Kim

July 16, 2020

5 out of 5

"The smartest and honest State Farm agent. Her work is flawless and straightforward with the detail of information. I highly recommend her."

Min Kim

March 28, 2018

5 out of 5

"I highly recommend this office. Best customer service ever! Kelly is the one of the best agents that I've worked with, and she is extremely kind, accurate, fast, and she knows exactly what the client wants. I am so glad that I switched to the State Farm, and also get to know this particular office."

Karen Mickenberg

August 27, 2024

5 out of 5

"Elle was helpful, sensitive, and prompt with communication at a difficult time."

Seon Chung

August 14, 2024

5 out of 5

"Recently, we experienced significant water damage at our home, and State Farm agent Jada Lee has been incredibly understanding of our difficult situation. She helped us file an insurance claim, and with the excellent assistance of inspector Daja Brooks, the process is going smoothly. This is our first time making a home insurance claim, and we are very grateful for Jada Lee's kind support. State Farm Insurance is truly a great insurance company. Thank you so much for taking care of our family."

We responded:

"Dear Ms. Chung, Thank you so much for your kind words and positive review of your experience with State Farm and my services as your agent. I am truly grateful for the opportunity to assist you during such a difficult situation with the water damage to your home. It was my pleasure to help you file the insurance claim and ensure that the process went smoothly. I am glad that Inspector Daja Brooks was able to provide excellent assistance as well. We understand that making a home insurance claim can be overwhelming, especially for first-time claimants, and I am delighted to hear that my support and understanding made a difference for you and your family. At State Farm, we strive to provide exceptional service and support to our customers, and your feedback reinforces our commitment to this goal. I will make sure to share your kind words with Daja and acknowledge her contribution to your positive experience. Thank you once again for choosing State Farm as your insurance company and for placing your trust in me to take care of your family. If you ever need further assistance or have any questions, please do not hesitate to reach out. I am here to help. Best regards, Jada Lee State Farm Agent"

david sa

February 1, 2024

5 out of 5

"We have several policies with State Farm and this branch is the best we've experienced. Elle recently helped me with a home owner's ins. claim and was also fantastic with quoting and explaining another policy. Great service all around!"

dakota carver

January 29, 2024

5 out of 5

"Always very helpful! Anytime I need anything they are able to help me through it with no issues"

Mike Jang

September 6, 2023

1 out of 5

"She is so rude to customer. Service is poor."

We responded:

"Thank you for taking the time to leave a review. We greatly appreciate your feedback and are committed to providing the best possible experience to all our customers. We're concerned that we couldn't confirm your identity as a customer in our customer database, and we would like to address any specific issues or experiences you had with our Agency. If you could provide us with more details, such as your real name or policy numbers, it would be immensely helpful. Our goal is to ensure the satisfaction of every customer, and we're here to assist you with any concerns you may have. Please feel free to reach out to us directly so we can better understand your experience. We also encourage our genuine customers to share their feedback, as it helps us improve our services. Your support is invaluable to us. Thank you again for your feedback, and we look forward to hearing from you. "

seung ah lee

November 29, 2021

5 out of 5

"The staff are wonderful, they have gone above and beyond to help me."

Hyesun Kim

August 19, 2020

5 out of 5

"Truly amazing customer service. They have been my agent for a good number of years for my two auto insurance and home insurance from them. Agent Kelly worked with my case but her whole team is kind, knowledgeable, and very helpful. They tries to understand my situation to help me in the best way. The office is located conveniently and is very inviting."

Suzanne Hyun

July 28, 2020

5 out of 5

"Amazing customer service! I highly recommend this agency to everyone. Paulina was very helpful and responsive and she went above and beyond to help me."

James Kim

July 20, 2020

5 out of 5

"Best coverage for the best price to cover my new home and my car. The process was quick and easy. Very professional agency!!"

JULIE LEE

July 18, 2020

5 out of 5

"Jada gave me the best rate I could find for my auto insurance. She is very knowledgeable and honest. Great customer service."

Jung Hee Nam

July 17, 2020

5 out of 5

"Great customer service! Fast and friendly!"

Hyungsoo Moon

July 16, 2020

5 out of 5

"When I had any problems, she always helped me, was always there for me, and always responded to my requests. I always admire and appreciate her perfect work. I strongly recommend this person to you."

Michael

September 9, 2016

1 out of 5

"Horrible Experience! I was working with Kelly Kim out of Jada Lee's office and top to bottom extremely bad customer service. I got my car insurance thru them. I set up automated payments with them and never drafted the money. Almost two months later I get notice saying I missed a payment. I called to ask why they didn't pull payment and they said I didn't send the form when I know my assistant faxed it over. Kelly doesn't know what she's doing, doesn't follow up with clients. Kelly was suppose to have Jada call me the next day no call no email. I had to call back. Being in the insurance industry if a client missed a payment the 1st thing they are going to do is to see why a payment was missed. This place has horrible communication, rude, and obviously aren't looking out for clients best interest. Transferring to another office. Better pick a different State Farm Agent."